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Todd Coder (Image source www.b-Metro.com)

TicketBiscuit is excited to welcome Todd Coder to our team! Todd begins work for TicketBiscuit on November 10 and will be laser-focused on spreading the ‘Biscuit love to the nation’s best music venues.

And Todd knows music.  He originally joined WorkPlay as talent buyer in 2006, and has been instrumental in establishing it as one of the top music and entertainment venues in the nation. Consistently voted best music venue in Birmingham by its patrons, Todd introduced an increased frequency of nationally recognized artists to the WorkPlay Theatre and WorkPlay Soundstage. Over the last year, he produced a ton of events outside of WorkPlay, among them the Hangout Beach, Music & Arts Festival, the Concerts for the Coast Series which included Bon Jovi and Brad Paisley, and Back to the Beach 2010 featuring Vince Gill & Mary Chapin Carpenter.

Todd’s new position with TicketBiscuit is part of a unique arrangement that we envision will be mutually beneficial to both TicketBiscuit and WorkPlay. In addition to his role with us, Todd will also continue to book national and regional talent for WorkPlay, while transitioning day-to-day duties to WorkPlay staff. Our CEO, Jeff Gale, explains: “Todd’s renown as a music industry expert and extensive network will unlock opportunities for TicketBiscuit to gain new marquee clients, and TicketBiscuit’s reputation and resources will help Todd establish new relationships and bring more national talent to Birmingham at WorkPlay. Everybody wins, especially Birmingham.”

Drop Todd a line at tcoder@ticketbiscuit.com .

Love Twitter or hate Twitter, it’s hard to disagree with the reach and influence of the popular micro-blogging platform. Now, TicketBiscuit makes it easier than ever to leverage this powerful community for the promotion of your events with the TicketBiscuit Twitter App.

Already built in to all TicketBiscuit accounts, this powerful little bugger lets you schedule pre-written, post-dated tweets about your events that will go out automatically – from your own Twitter account – at pre-defined times relative to your events.

TicketBiscuit's Twitter App

TicketBiscuit's Twitter App Makes it easy to tweet consistently about your events.

Your auto-tweets are fully under your control. Customize any part of the tweet, and insert event-specific details by using the handy drop down menus. Some of the details you can include:

  • Event title, name, and date
  • Links to buy tickets and to event details pages
  • Ticket price ranges
  • On-sale dates and times
  • Venue city, state, and name

Scheduling your auto-tweets is a breeze as well: choose to publish the tweet when the event is announced, when the tickets go on sale, on the date of the event, or at any date or time prior to any of these.

You can schedule as many tweets as you like!

The TicketBiscuit Twitter App is just another example of how we never stop innovating to help you sell more tickets. For more information give us a call or send us an email.

You asked for it, and we delivered. Now, every TicketBiscuit client has full control over the look and feel of their Print-at-Home Tickets with our new On-Ticket Ads module. With this cool new module, you’re able to completely “pimp” your print-at-home tickets. Check out this video for a quick overview:

Here are some of the things you can do with the On-Ticket Ads module:

  • Add custom images or automatically display images associated with the event or artists within the event
  • Highlight Upcoming Shows
  • Place Google Ads
  • Sell sponsorships and ads
  • Include coupons or vouchers for your guests
  • And more…

There are seven customizable slots in total, so the possibilities are as unlimited as your imagination. For more info about On-Ticket Ads check out http://ticketbiscuit.askcts.com/ticketbiscuit/ticketing-system/print-at-home.aspx or call us at 866-757-8330.

Wow. While doing a little morning web surfing today I watched as one of our ticketing competitors crashed during a high demand onsale. The drama unfolded on Twitter as legions of angry fans cried FAIL. It reminded me of the Live Nation / Phish disaster from last year, though this appeared to be a much smaller event.

The fact of the matter is, there are very few ticketing providers that can handle extreme ticket demand. We’re proud to say that we’re one of them, as recently proven by our management of the ticketing for Garth Brooks’ Benefit Concert for the Sun Valley Summer Symphony, which took place yesterday (Sunday, August 1).The Sun Valley Summer Symphony entrusted TicketBiscuit with this event by allowing us to secure the ticketing rights to the concert in 2009.

The tickets went on sale over a month and a half in advance. We instantly saw demand equal to several times the supply of tickets available, and we sold them all within minutes. That sort of phenomenal spike in demand is difficult to manage, but TicketBiscuit proved our solution has the ability to handle it.

The best part is that we’re able to provide this level of reliability to our clients without a lot of additional cost to them. As demand increases, computing capacity is added via Amazon EC2  in real time. We’re able to bring on an arsenal of additional servers within seconds, and ensure that no ticket buyer has a frustrating experience due to website timeouts. After demand subsides, the solution scales back to normal operating levels. Since we only add capacity when it’s needed, we’re able to provide the capability at a drastically lower price point.

Sun Valley Summer Symphony Executive Director Jennifer Teisinger says,”From the onset [TicketBiscuit] has been fantastic. Not only is their software smart, reliable, and robust, but the service and attention we’ve received throughout the process has been remarkable. I’d recommend them to anyone.

We never stop thinking of cool ways to help our clients sell more tickets. Today, we’re launching the TicketBiscuit Affiliate Program to the general public.

How does it work?

The concept is pretty simple actually – website owners, bloggers, and publishers link to our events from their website or blog, and we pay them commissions on referred ticket sales.

How did we do it?

First, we took our massively cool legion of clients and their ever-expanding multitude of awesome events.

Next, we built an easy, intuitive way for web publishers, bloggers, and site owners to tap into those events.

And finally,we topped it off with a generous commission structure. One that even pays commissions for presale tickets or ticket purchases made within 24 hours of when tickets first go on sale to the public (unlike that other, less awesome ticket affiliate program)

Where can I learn more?

Check out our affiliate program page to learn more, sign up now, or email affiliate (at) ticketbiscuit.com.

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