We never stop innovating to help our clients sell more tickets. That’s kind of become our motto here lately. We’ve been quietly building the Facebook integration for a few weeks and beta testing it to the hilt, and I am happy to say our super genius dev team has done it yet again.
Now, when you set up an account in TicketBiscuit, you can automatically publish your event to your Facebook page. If you update the event, it will be updated on Facebook as well. There is simply no easier, quicker, or cooler way to connect with your fans and keep them in the loop.
I know what many of you are thinking: “I don’t have time for some kid’s toy!” But think again. Rapidly approaching 100 million registered users worldwide, the Facebook community is expanding into all demographic categories. Those 25- 40 year olds with deep pockets? Over 11 MILLION are registered on Facebook in the United States alone. That will probably be 12 million by the end of the month. The takeaway is that this ain’t just a kids toy. It is a serious marketing tool and can reap mucho benefits. (UPDATE: read this blog post if you’re still not convinced)
Check this page out to learn more about Facebook Pages. Here’s another overview page about the other business products you can get.
If you’ve already set up a Facebook account and want to get this feature hooked up pronto, give us a call.
(Full Press Release: TicketBiscuit Ticketing System adds Automatic Facebook and Eventful.com Integration)




Ticketmaster actually makes a smart play. Our idea, of course.
November 17, 2008 in Commentary, ticketing news | Tags: all in, convenience fees, irving azoff, live nation, ticketmaster | by ehoush | No comments
We’ve said this since, oh -2001. Why do companies break the ticket fee out in a line item to consumers? I’ve blogged about it on several occasions, but our general feeling is that “convenience fees” are hated by customers. I personally helped work the call center for an event recently, and more than one person expressed dissatisfaction with the fact that fees were charged at all.
Now, the company who trained consumers to hate convenience charges by systematically defrauding and flogging them for the past two decades has decided to swipe a page from our playbook. You can read the article here, but basically, TM is trying an “all in” ticketing price. The article implies that this was the idea of Irving Azoff, the high powered new CEO of Ticketmaster Entertainment who joined the company when Front Line Management merged with Ticketmaster earlier this year. They will test the strategy on the upcoming Eagles concert tour.
I tried to buy Eagles tickets for the “Hell Freezes over” tour back around 1994, Tickets were $90 for nosebleed seats at BJCC. I can imagine once you factor in all of the TicketMaster fees this time around you may drop two or three benjamins to see Glen, Don, and the crew phone in your favorites.
Regardless, this is a good idea. I have no doubt that Ticketmaster will see better numbers with this experiment, and this may become their standard operating practice in the future.
So let’s see- in the past couple of months Ticketmaster has:
Seems like straw-grasping to me. In their quarterly revenue report, Ticketmaster showed that revenues dropped 76% from the quarter earlier. The economic downturn is hurting them (as it is most live entertainment businesses) and they are trying to respond. Will any of their responses benefit musicians or music fans? Probably not.